5-session basic business training
Do you struggle when you have to communicate something difficult or complex to a co-worker, partner, associate or employee? Start your year off right with this simple formulaic approach that enables you to include all the must-have elements in your communication and make it easier for you to say what you need to say.…
We keep hearing that phrase – the new normal – but what does it really mean? My sense is that the operation of practices, particularly the solopreneur practice, will not ever go back to exactly how things were pre-Covid 19. This pandemic was a real shake down for the dental field in so many ways. …
Masks; PPE; Covid-19 screening; face-shields; cleaning; sterilization; washing hands; gowns; gloves; temperatures; social distancing; booking to allow for extra room turnover; staff sign in; patients waiting in their cars; staff meetings on Zoom; and trying to have conversations with patients through Plexiglass, masks, and shields. Ouch! There is so much to focus on! Even being…
I do a lot of work with my clients around their personal values and how they take those values to work with them. I don’t think we can spend enough time on values these days as we all begin trying to rebuild what we have lost over the Covid-19 closures. My clients nearly always begin…
Does it feel as though your ‘house of cards’ is crumbling? Covid-19 has hit many industries with a punch no-one saw coming. Dental practices are no exception. The bad press received about Pacific Dental Conference notwithstanding, dentists are receiving an unprecedented one-two punch in the gut with most practices closing completely. How is your practice…
When you hire new staff, do you train them on the job? Of course you do. When there is a new staff member on the team, that is the most effective way to train them as to your specific office protocols etc. But what if you find yourself in the position of having multiple new…
In 2015, I posted a blog article entitled Coaching or Therapy? The Answer is Yes! The topic came to mind back then when a client expressed a need to see a counsellor or therapist of some kind and I fully supported her. I had subsequent doubts about abandoning my client in a time of need.…
A GOAL IS A DESTINATION; AN INTENTION IS SETTING YOUR GPS AND GETTING STARTED… Do you feel you should set goals every year? When you do, how often do you actually achieve those goals? If your “goals” are about production numbers, what do you base your aspirations on? What I usually hear from my clients…
When you are performing an exam on a patient, you have a checklist in your mind of key aspects to assess, diagnose and if needed, treatment plan. Why would you not do the same for your team? How well is your team supporting you and your practice? How well are you supporting them? Your team…
I work with dentists in and through every stage of their professional careers; the associate stage; the new business owner stage; the first-five-years stage; the finding-my-stride 5 to 10 year in stage; the am-I-ready-for-an-associate stage; the partner stage; the ten-years-left-exit-strategy stage; the ready to sell stage, etc.. The transition from one stage to the next…