5-session basic business training
Does it feel as though your ‘house of cards’ is crumbling? Covid-19 has hit many industries with a punch no-one saw coming. Dental practices are no exception. The bad press received about Pacific Dental Conference notwithstanding, dentists are receiving an unprecedented one-two punch in the gut with most practices closing completely. How is your practice…
When you hire new staff, do you train them on the job? Of course you do. When there is a new staff member on the team, that is the most effective way to train them as to your specific office protocols etc. But what if you find yourself in the position of having multiple new…
In 2015, I posted a blog article entitled Coaching or Therapy? The Answer is Yes! The topic came to mind back then when a client expressed a need to see a counsellor or therapist of some kind and I fully supported her. I had subsequent doubts about abandoning my client in a time of need.…
A GOAL IS A DESTINATION; AN INTENTION IS SETTING YOUR GPS AND GETTING STARTED… Do you feel you should set goals every year? When you do, how often do you actually achieve those goals? If your “goals” are about production numbers, what do you base your aspirations on? What I usually hear from my clients…
When you are performing an exam on a patient, you have a checklist in your mind of key aspects to assess, diagnose and if needed, treatment plan. Why would you not do the same for your team? How well is your team supporting you and your practice? How well are you supporting them? Your team…
I work with dentists in and through every stage of their professional careers; the associate stage; the new business owner stage; the first-five-years stage; the finding-my-stride 5 to 10 year in stage; the am-I-ready-for-an-associate stage; the partner stage; the ten-years-left-exit-strategy stage; the ready to sell stage, etc.. The transition from one stage to the next…
Do values and principles come at a price? At what point do you make the decision to compromise them for financial reasons? Of late, corporate dentistry has been courting a number of sole proprietor dentists with whom I have worked for a very long time. Every one of their situations and circumstances is different; age,…
MIRED or MOTIVATED? Recognize behaviour that undermines morale in the dental practice. When you face a challenge, does your behaviour help or hinder you? We all fall into old patterns of learned behaviour when the going gets rough. Whatever the reason is that we have established these default behaviours, at some point in our…
How does a busy professional find work/life balance? “I feel like I am being pulled in many directions. When I get home, I am so tired that I don’t feel like I am really present for my partner and kids.” “I chose to become a dentist because I thought I would be able to work…
Do you hold regular staff meetings? Have you stopped because they turn into ‘bitch sessions”? I hear this too often. I believe that staff meetings are essential unless you have some other brilliant way of communicating en masse with your team. Failing that, there are ways that you can make your staff meeting worth everyone’s time.…